Fort Worth · Alliance · DFW

Desktop Support & Help Desk

Windows PCs, printers, Wi‑Fi, email, and break/fix — remote with TeamViewer or on‑site in north Fort Worth / DFW. Plain English, reliable follow‑through.

What I fix

  • Windows desktop / laptop troubleshooting and slow-PC cleanup
  • Printers, Wi‑Fi, email (Outlook/Gmail), login & account issues
  • New PC setup, data migration, and basic network gear
  • Malware / unwanted software cleanup
  • Small office / home office help desk coverage

Serving homes, freelancers, and small teams. Not a full MSP replacement for large enterprise fleets — perfect for one-off and short-term support.

How remote support works (TeamViewer)

  1. Book a time — email or call with a short description of the problem (Windows version helps).
  2. I send a TeamViewer invite — you download/run the official QuickSupport or session link from TeamViewer only (never a random .exe from email).
  3. You approve access — you stay on the phone/Zoom; you can end the session anytime. I only work while you’re present unless we agree otherwise.
  4. Fix + summary — I resolve what we can in the session and email what changed and any follow-ups.

Security note: I never ask for your banking passwords. Prefer a temporary password for the session when possible.

Contact

Blake Mauldin · Desktop Support | Help Desk | Break/Fix

BamTec70@gmail.com · (214) 727-3258 · LinkedIn